Shipping Policy
Petworld Studio Shipping Policy
At Petworld Studio, we understand that timely delivery is essential to our customers. As such, we have established a comprehensive shipping policy designed to provide you with clarity and convenience regarding your orders.
Shipping Destinations
We are pleased to ship to any verified address within the United States, including P.O. boxes. This allows us to cater to a wide range of customers who are eager to provide high-quality nutrition for their beloved pets
Shipping Costs and Methods
Petworld Studio offers free shipping on all orders, ensuring that customers can receive their products without incurring additional shipping fees . Our shipping typically involves a standard delivery method with an efficient turnaround, as we strive to process and ship all orders within one business day following the completion of the order.
Order Tracking
Once your order is processed, you will receive an email confirmation containing tracking information so you can monitor the status of your shipment in real-time. This ensures transparency and allows you to plan for your product arrival.
Delivery Times
While we work diligently to process and ship your order promptly, please be aware that delivery times may vary based on your specific location and the shipping method utilized. In most cases, orders should arrive within 3-7 business days from the date of shipment. Please note that unforeseen delays may occur due to circumstances beyond our control, such as holiday rushes or carrier delays.
Damaged or Lost Shipments
In the unfortunate event that your order arrives damaged or if it is lost in transit, please contact our customer service team immediately. We will work with you to resolve the issue and ensure you receive your products promptly